Windows 10 | We couldn’t connect to the update service


You are trying to update Windows 10?  but receive a message We couldn’t connect to the update service, We’ll try again later, or you can check now, If it doesn’t work, make sure you’re connected to the internet here are a few things you could try to fix this problem.

We couldn’t connect to the update service
Error: We couldn’t connect to the update service

Although this error mainly occurs when you do not have a working internet connection, many times, it may also happen due to no reason at all. If you again click on the “Retry” button, you will end up getting the same error on your screen.

Okay, lets try something to get it resolve

We couldn’t connect to the update service

Run, Windows Update Troubleshooter

Open Windows Settings -> Update & Security -> Troubleshoot. Microsoft has included on this page to fix various problems with your computer. You can run the different Troubleshooters to fix different problems. Among them, you can find Windows Update Troubleshooter. Click on Run the troubleshooter button to star the troubleshooting process.

Once you click on Run the troubleshooter button, it will open a window, and you need to follow the on-screen instructions.

We couldn’t connect to the update service
Windows update troubleshooter

Run Internet Connections Troubleshooter

To make sure you have a working internet connection. If you are not sure, try to open a webpage in any browser and see if the page loads. Next, open the same Troubleshooters Page in Windows Settings and run the Internet Connections Troubleshooter. It will try to fix all the problems related to your internet connection. If you think that you do not have any internet connection issue, but still Windows Update is showing error, you can try changing the internet connection as well.

Search for “Services” in the Taskbar search box. Open the Services Manager window and find out the Windows Update Service. Double-click on it to open its Properties box. You will see the status as either Running or Stopped.

If it is Stopped, you need to click on Start button.

If it is  Running, you need to click on Stop and then click on the Start button to restart the service.

Windows update troubleshooter
Windows update service

While here, make sure that the following Services are also running:

  • Remote Procedure Call
  • Background Intelligent Transfer Service.

If nothing helps, maybe you need to reset the Windows Update components to its default value and see if that works for you.



This is how we can fix We couldn’t connect to the update service. If you found this tutorial helpful then Like and Share. If you got something else then feel free to comment.

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